Meet Our Staff

As our client, you will have a team of highly qualified professionals working for you to provide you with the best coverage for you, your family, or your business.  Building a long-lasting relationship with our clients is our number one priority.

Mark Dorton

Owner, Licensed Agent
Direct: (540) 885-5531

Licensed in Life, Health, Property and Casualty insurances, Mark has served the insurance needs of individuals, family’s, and businesses in the Shenandoah Valley for over 31 years. After attending James Madison University , Mark co-founded Dorton-Sandy Insurance Agency, in 1984, becoming the sole owner in 2010. In 2014 Dorton-Sandy Insurance merged with ProSure Insurance to create Valley Trust Insurance Group which is now owned and operated by Mark Dorton and Jake Schindler.

Mark currently resides in Fishersville with his wife Marcy, son Matthew, and daughter Rachel. Mark is an avid outdoorsman and golfer.

 

December 7th, 2016 by Valley Trust Insurance Group

Jake Schindler

Owner Licensed Agent
Direct: (540) 885-5531

Jake Schindler is a licensed Property and Casualty and Life and Health Agent.  As one of the owners of Valley Trust, his primary focus is Commercial lines, but there is nothing he cannot help you with.  Originally hired by ProSure Insurance in March of 2007 as an outside general agent, Jake is very familiar with all lines of insurance, and the customer service that goes along with those lines.  Jake is a native of Verona, VA, and a graduate of Fort Defiance High School.  Upon graduation from Fort, he attended Christopher Newport University, where he majored in Political Science and History, and was a 4 year starter on the football team.  Jake sits on the Board of Directors for the American Frontier Culture Foundation, and the Salvation Army Advisory Board. He is  a member of Covenant Presbyterian Church,  and the Staunton Elks Lodge.  Jake enjoys spending time with his family, hunting, fishing, and reading. He currently lives in Verona with his wife, Gretchen and 2 children, Tucker and Carter Grace.

 

December 7th, 2016 by Valley Trust Insurance Group

Jordan Maybush

Executive Administrative Assistance / Licensed Agent
Office: (540) 885-5531

Jordan is a Licensed Agent and Customer Service Representative.  She is one of the smiling faces you first see when coming into our Staunton office. Jordan was born in Charlottesville Virginia, now living in Crimora with her husband and two boys, she has been in Customer Service for 10+ years.

 

December 7th, 2016 by Valley Trust Insurance Group

Bill Piner

Licensed Agent
Direct: (540) 855-5531
December 7th, 2016 by Valley Trust Insurance Group

Annie Cross, CPIA

Licensed Agent
Office: (540) 885-5531

Annie is a licensed Property, Casualty, Life and Health agent, with a focus in personal lines.  A native of Augusta County and part of Valley Trust Insurance since 2013. Annie graduated from Mary Baldwin College with a major in Business Administration and a minor in Human Resource Management. Also, she is a board member with the Association of Young Professionals of Augusta County. She has always had a passion for softball and plans to coach in the future. Her favorite season is summer in which she loves to go to the beach. She resides in the area with her husband Jordan.

 

December 7th, 2016 by Valley Trust Insurance Group

Chris Branham

Licensed Agent
Direct: (540) 885-5531
December 7th, 2016 by Valley Trust Insurance Group

Debra Congleton

Licensed Agent
Office: (540) 885-5531

Debra Congleton was born in Chazy, New York. Married Kyle Congleton and moved around the country with him while he was in the Navy and a submariner. They retired from the Navy in 2001, after 20 years, and moved to Fishersville, Virginia. Since living here, Debra has worked for Valley Trust Insurance Group for 13 years.  She has a 2 children, and a granddaughter.

“Working for Valley Trust Insurance Group has been a joy over these last 13 years and I look forward to many more to come.”

-Debra Congleton

 

December 7th, 2016 by Valley Trust Insurance Group

Gerri Cash

Customer Service Representative
December 7th, 2016 by Valley Trust Insurance Group

Jodi Tibbs

Licensed Agent
Direct: (540) 885-5531

Jodi has been an insurance agent for over 18 years. Her passion is to help facilitate insurance knowledge, education, compliance, and value. Jodi is a licensed Property, Causality, Life and Health agent who holds a Benefits Consultants license. She specializes in building group benefit packages for business partners.

Jodi is active in her local community and strives for excellent service. Jodi resides in Fishersville with her husband David.

December 7th, 2016 by Valley Trust Insurance Group

Jon Swinson, CPIA

Licensed Agent
Office: (540) 261-3342

Jon Swinson is a “Property and Casualty” as well as “Life and Health” Licensed agent that works out of our Buena Vista Office. Jon works diligently to find and fill gaps in current coverage while protecting your home, family, or business with the best coverage available. Also, Jon is a very knowledgeable life and health agent who works to provide coverage for individuals, families, key players in business, as well as group life insurance to employees of companies. Jon is an active member of the Lexington/Rockbridge Chamber of commerce and enjoys working to improve commerce in Rockbridge County, but also loves to spend as much time with his family as possible.
 

December 7th, 2016 by Valley Trust Insurance Group

Melissa Sipe

Licensed Agent
Direct: (540) 855-5531
December 7th, 2016 by Valley Trust Insurance Group

Pamala Arbogast, CIC, CISR

Licensed Agent
Office: (540) 885-5531

Pamala is a licensed property and casualty agent, with a focus in personal lines, with 18 years insurance experience. Pamala is a Highland County native, and Blue Ridge Community College graduate in Office Administration. Pamala has earned her (CISR) Certified Insurance Service Representative designation in 2007 and also (CIC) Certified Insurance Counselor designation in 2016. She enjoys spending time with her family. Pamala currently lives in Staunton with her husband and daughter. Her spare time is spent on the softball field.

December 7th, 2016 by Valley Trust Insurance Group

December 7th, 2016 by Valley Trust Insurance Group