Meet Our Staff

As our client, you will have a team of highly qualified professionals working for you to provide you with the best coverage for you, your family, or your business.  Building a long-lasting relationship with our clients is our number one priority.

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Mark Dorton

Owner, Licensed Agent
Direct: (540) 248-1000
Office: (540) 885-5531 x105

Licensed in Life, Health, Property and Casualty insurances, Mark has served the insurance needs of individuals, family’s, and businesses in the Shenandoah Valley for over 31 years. After attending James Madison University , Mark co-founded Dorton-Sandy Insurance Agency, in 1984, becoming the sole owner in 2010. In 2014 Dorton-Sandy Insurance merged with ProSure Insurance to create Valley Trust Insurance Group which is now owned and operated by Mark Dorton and Jake Schindler.

Mark currently resides in Fishersville with his wife Marcy, son Matthew, and daughter Rachel. Mark is an avid outdoorsman and golfer.

 

December 7th, 2016 by Valley Trust Insurance Group
Jake

Jake Schindler

Owner Licensed Agent
Direct: Commercial Lines Specialist
Office: (540) 885-553 x1104

Jake Schindler is a licensed Property and Casualty and Life and Health Agent.  As one of the owners of Valley Trust, his primary focus is Commercial lines, but there is nothing he cannot help you with.  Originally hired by ProSure Insurance in March of 2007 as an outside general agent, Jake is very familiar with all lines of insurance, and the customer service that goes along with those lines.  Jake is a native of Verona, VA, and a graduate of Fort Defiance High School.  Upon graduation from Fort, he attended Christopher Newport University, where he majored in Political Science and History, and was a 4 year starter on the football team.  Jake sits on the Board of Directors for the American Frontier Culture Foundation, and the Salvation Army Advisory Board. He is  a member of Covenant Presbyterian Church,  and the Staunton Elks Lodge.  Jake enjoys spending time with his family, hunting, fishing, and reading. He currently lives in Verona with his wife and 2 small children.

 

December 7th, 2016 by Valley Trust Insurance Group
Annie

Annie Cross

CPIA, LIcensed Agent
Office: (540) 885-5531 x103

Annie is a licensed Property and Casualty agent, with a focus in personal lines.  A native of Augusta County and part of Valley Trust Insurance since 2013. Annie graduated from Mary Baldwin College with a major in Business Administration and a minor in Human Resource Management. Also, she is a board member with the Association of Young Professionals of Augusta County. She has always had a passion for softball and plans to coach in the future. Her favorite season is summer in which she loves to go to the beach. She resides in the area with her husband Jordan

 

December 7th, 2016 by Valley Trust Insurance Group
Pam

Pamala Arbogast

Licensed Agent
Office: (540) 885-5531 x108

Pamala is a licensed property and casualty agent, with a focus in personal lines, with 18 years insurance experience. Pamala is a Highland County native, and Blue Ridge Community College graduate in Office Administration. Pamala has earned her (CISR) Certified Insurance Service Representative designation in 2007 and is currently working on the (CIC) Certified Insurance Counselor designation. She enjoys spending time with her family. Pamala currently lives in Staunton with her husband and daughter. Her spare time is spent on the softball field.

December 7th, 2016 by Valley Trust Insurance Group
Jordan

Jordan Maybush

Licensed Agent
Office: (540) 885-5531

Jordan is a newly licensed Agent.  She is one of the smiling faces you first see when coming into our Staunton office. Jordan was born in Charlottesville Virginia, now living in Crimora, she has been in Customer Service for 10+ years, but is new to Valley Trust Insurance Group.

 

December 7th, 2016 by Valley Trust Insurance Group
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Debra Congleton

Licensed Agent
Office: (540) 248-1000 x201

Debra Congleton was born in Chazy, New York. Married Kyle Congleton and moved around the country with him while he was in the Navy and a submariner. They retired from the Navy in 2001, after 20 years, and moved to Fishersville, Virginia. Since living here, Debra has worked for Valley Trust Insurance Group for 13 years.  She has a 2 children, and a granddaughter.

“Working for Valley Trust Insurance Group has been a joy over these last 13 years and I look forward to many more to come.”

-Debra Congleton

 

December 7th, 2016 by Valley Trust Insurance Group
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Chris Branham

Licensed Agent
Direct: (540) 885-5531
December 7th, 2016 by Valley Trust Insurance Group
Julie

Julie Brown

Licensed Agent
Office: (540) 248-1000 x204

Julie has been a Licensed Property and Casualty Agent for the past 23 years in the Waynesboro/Augusta County Area.  She has earned her Accredited Customer Service Representative (ACSR) designation which conveys her commitment to excellence in customer service and distinguishes her as being prepared to meet complex insurance challenges.   Away from the office Julie loves spending time with Family and Friends, camping and Fishing.  Julie is one of the newest members of the Valley Trust Team and looks forward to many years ahead growing with this Company.

 

December 7th, 2016 by Valley Trust Insurance Group
View More: http://almirabphotography.pass.us/jon

Jon Swinson, CPIA

Licensed Agent
Office: (540) 261-3342

Jon Swinson is a “Property and Casualty” as well as “Life and Health” Licensed agent that works out of our Buena Vista Office. Jon works diligently to find and fill gaps in current coverage while protecting your home, family, or business with the best coverage available. Also, Jon is a very knowledgeable life and health agent who works to provide coverage for individuals, families, key players in business, as well as group life insurance to employees of companies. Jon is an active member of the Lexington/Rockbridge Chamber of commerce and enjoys working to improve commerce in Rockbridge County, but also loves to spend as much time with his family as possible.
 

December 7th, 2016 by Valley Trust Insurance Group
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Stacey Bain

Licensed Agent
Office: (540) 261-3342 x202

Stacey is a licensed customer service representative in the Buena Vista office. She was born and raised in Buena Vista.  Stacey  has worked for Valley Trust Insurance for 10 years. She enjoys working with customers on all of their insurance servicing needs. She is an active member of her church & enjoys spending time with her family

 

 

December 7th, 2016 by Valley Trust Insurance Group

Courtney Miller

Customer Service
December 7th, 2016 by Valley Trust Insurance Group

Gerri Cash

Customer Service
December 7th, 2016 by Valley Trust Insurance Group

December 7th, 2016 by Valley Trust Insurance Group